Shipping


ZURI and IMANI offers worldwide shipping.

The shipping fee will be added to your order at checkout after the shipping method is selected. Once your order is ready to ship you will receive a shipping confirmation by email.

Shipping - within South Africa

For standard door-to-door-signed-for ECONOMY local delivery, we deliver via Dawn Wing/The Courier Guy/Courier IT. You will receive an email notification when your order has been fulfilled and a tracking number when it has been shipped.

Shipping charges can be viewed at checkout. Once processed and dispatched, your order should arrive within 3-5 working days (depending on your area).

Express door-to-door delivery is offered via DHL. You will be quoted at checkout. Delivery is within 1-3 working days once processed and dispatched.

Shipping - International

We ship worldwide (excluding PO Boxes), using DHL Express. Once your order is ready to ship, you will receive a shipping confirmation by email. Soon after you receive email, DHL will send you a tracking notification with a tracking code. You can monitor the status of your order by clicking on the code. With DHL Express shipping, the package will be delivered within 2–5 working days (depending upon destination and customs) of it leaving ZURI and IMANI's warehouse.

ZURI and IMANI will not be held liable for any import duties payable on delivery. Orders shipped outside South Africa may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. 

Additional charges for customs clearance must be fulfilled by the recipient; ZURI and IMANI has no control over these charges, nor can we predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

IMPORTANT INFORMATION

Please note that shipping windows are estimates and delivery dates cannot be guaranteed.

If you are out when the parcel arrives, the courier will call you, on the contact number provided at check-out, to re-arrange delivery or where to collect your order.

We send parcels on Monday, Wednesday and Friday during working hours (this excludes South African public holidays). We do not deliver to a PO Box and will require a physical address, name and contact number to fulfill your order. Your parcel will also need to be signed for.

For queries on orders, kindly email shop@zuriandimani.com or mail us at:

Zuri and Imani (Pty) Ltd
PostNet Suite #42
Private Bag X9190
Cape Town 8000
Western Cape, South Africa